Return & Refund Policy
Returns
Eligibility
De Vapors Area accepts returns within 3 days of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Process
- Initiating a Return: Contact our customer service team to initiate the return process. Provide your order number and details of the item you wish to return.
- Approval: Once approved, we'll provide instructions for returning the product.
Refunds
Upon receiving and inspecting the returned item, we'll notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within a specified timeframe.
Refunds
Eligibility
Refunds are applicable under specific conditions:
- Defective Products: If the product received is defective or damaged, we offer a full refund or replacement.
Exclusions
Certain items may not be eligible for refunds:
- Used Products: Items showing signs of use or damage beyond the scope of the initial inspection.
- E-liquids and Consumables: For safety reasons, e-liquids and consumable items are non-refundable.
Processing
Refunds are processed within a defined period after approval. The timing of the refund receipt may vary based on the payment method and financial institution.
Contact Information
For any queries or assistance regarding returns and refunds, please reach out to our customer service team at devapoursarea.pk@gmail.com
This Return & Refund Policy outlines the guidelines and procedures to ensure a smooth process for our customers seeking returns or refunds at De Vapors Area.
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